Terms and conditions of use

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Regnas Jewelry (RJ) and The Davies Co Th Ltd. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

RJ may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in the currencies displayed and all orders will be processed in the currency that you choose.

All prices listed on this website are subject to confirmation. RJ will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. 

RJ reserves the right to limit the quantities of certain items which you, your family or any group can purchase. RJ will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, RJ will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery RJ will notify its customers within 5 business days.

Once Payment has been received and processed, goods will be shipped. Delivery times vary. Please check our Shipping and Returns section.

Export Restrictions

RJ will deliver to addresses worldwide. Customers are responsible for any and all import duties that may be levied by the customs departments of the destination countries. RJ cannot be held liable for any customs charges under any circumstances.

Privacy

RJ is committed to complying with legislation governing privacy of personal information by businesses.RJ is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. RJ only collects the informaytion ir requires to successfully process your orders.

Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

Security

Payments are only processed through PayPal and are not processed on our site. We use 128 bit encryption on all account and shoping cart pages to ensure the security of any information collected from you on this website.

Fraud Prevention

RJ reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses. All disputes raised with PayPal or via reversal of credit card payments at banks will be persued by our legal department. Whilst we are in favour of and support the buyer protection measures in place with PayPal we will always defend our postion vigorously when unwarrented disputes are instigated.

Refunds

Defective items will be replaced. RJ will process refunds for incorrect purchase or change of mind. Refunds on custom work will only be undertaken by Regnas Jewelry if it is because of damage or a fault in the manufacture of your order as we are unable to resell custom jewelry.  All refund requests need to be made in writing to admin@regnasjewelry.com within 30 days of receipt of your goods.

In the event that RJ chooses not to ship an item, you will be notified by email and any amount charged to you will be refunded.

Shipping Policy

Please visit our shipping and returns section.


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